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Philip Moscoso is the Eurest Chair of Excellence in Services and Professor in the Operations, Information and Technology Department. He was an associate dean and member of the Executive Committee of ÌìÃÀ´«Ã½ from 2020-2025. He has completed a Service Management Program at Harvard Business School, a General Management Program (PDG) at ÌìÃÀ´«Ã½, University of Navarra, and received his M.Sc. and Doctorate in Industrial Engineering and Management from the Swiss Federal Institute of Technology (ETH) in Zurich.

At ÌìÃÀ´«Ã½, Professor Moscoso teaches executives in both open enrolment programs as well as in-company programs and to master students in the different MBA programs of the school. Furthermore, He is the Academic Director of several programs at ÌìÃÀ´«Ã½, and since many years he is a Visiting Professor at the Chinese business school CEIBS and at the Fashion Business School ISEM.

His research analyses how operations excellence and innovation can generate competitive advantage for companies, with a particular attention to service and consumer product companies. Over the years, he has had the opportunity to develop his areas of interest through teaching, research projects and consulting work. He has published more than 40 articles in international journals, such as Ergonomics, Journal of Engineering Design or Production Planning & Control, in conference proceedings and in business newspapers. He has also authored more tan 30 teaching cases and technical notes, as well as two books on operations management.

Professor Moscoso complements his scholarly work with advisory services to companies. He has worked for international consultancies as Bain & Co. and KPMG, and for over 25 years has advised clients from different industries on issues as strategy, organization, or performance and service improvement.