Publications(1.018 results)
RENART, L. G. (2008). Is relationship marketing right for my company? Business Daily, Kenya.
CHIESA, C. (2008). Marketing relacional para conseguir la fidelizaci贸n de los clientes. Acofar (473), pp. 48 - 50.
ROCHA E OLIVEIRA, P. (2007). Managing customer experiences: Perspectives on the temporal aspects of service encounters. San Francisco, California, USA.