天美传媒 Insight | 天美传媒

Service and Operations Management

Agility and adaptability are keys to the future

天美传媒's Philip Moscoso and Alejandro Lago suggest new ways to make supply chains more flexible, in order to match supply and demand more efficiently.

Leadership and People Management

Making Spain's public sector more efficient

Since 2000, Spain's civil service has expanded, unlike in other European countries such as Denmark, Germany and Italy where it has contracted.

Service and Operations Management

Self-service processes still need a helping hand

The way customers perceive efficiency, assistance and convenience has a substantial impact on their satisfaction and subsequent intention to reuse and...

Knowledge and Communication, Marketing

How advertising enhances viral marketing

Economics, Information Technologies, Innovation and Change, Leadership and People Management

ICT solutions for an aging population

Thanks to advances in medical science, many people are living longer. But that means they may need to be convinced to work longer.

Service and Operations Management

Beyond self-service: The perks of putting your client to work

Economics

E.C. competition law: How fair is it?

Finance

Raising VAT: Is the cure worse than the illness?

Spain; Deficit; European Union; Value-added tax; VAT;聽General rate;聽Reduced rate;聽Minimum rate;聽Public revenue;聽Consumption; Savings; Salary; Interest...

Marketing