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The media industry is experiencing tumultuous times, with the blurring of the boundaries that used to separate many products and formats. So much is m...
To make the most of AI, you need to know the basics: what data do you need, and do you have the right people in place?
For a regulated public utility like Madrile帽a Red de Gas, what's the bottom-line incentive to pursue customer-service improvements? The CEO, Alejandro...
Trust is crucial for working relationships. And yet changes in status and power destabilize trust, putting team performances at risk. Research by Seba...
Chances are, you allocate your direct mail marketing budget to your top customers and use email for everyone else. If so, you're doing it all wrong, a...
Digitalization is changing products, work processes, services and business models. It's also leading companies to reconsider their people management p...
Disclosing the oversight actions of regulators may be an effective and inexpensive way to improve the quality of financial information from publicly t...
In 2017, there was a new peak of search-fund activity outside of the U.S. and Canada, with the founding of 21 new funds. Recent growth is especially r...
Heading into a competitive auction, you should take steps to anticipate how potential escalations could change your frame of mind. Research by Sebasti...
For James March, pioneer of the Behavioral Theory of the Firm, our identities become important decision criteria in situations of change and ambiguity...
Choice is good, but having too many options can be paralyzing. Using MRI machines, researchers can actually see a point at which having too many alter...
Anyone can make a decision, but making a really good one requires strategy. The 2019 book Wonderful Decisions, by Roberto Garc铆a-Castro and Miguel Ang...
Risks or opportunities? Josep Valor analyzes five fundamental concepts of the digital economy and poses questions for reflection to help evaluate whet...
On a multinational work team, are you an assimilated local or a global ambassador? Working abroad, your unique cultural identity vis-脿-vis your home a...
A decade after Lehman Brothers' collapse and the global financial crisis, Antonio Argando帽a insists that ethics is the fundamental requirement to rest...
If you think the brilliance of a star hire will rub off on the rest of your organization, think again. Recruiting and hiring renowned talent may take ...
Applying new smart solutions to the world's cities is changing the energy sector. A 2018 report analyzes this transformation and its implications via ...
Thinking of setting up a new business? Look beyond the usual concerns -- potential talent, tax benefits -- says 天美传媒's Giovanni Valentini, there's ano...
Do banks take advantage of the assumption that they may be deemed "too big to fail" or "too interconnected to fail"? Research suggests they do, and th...
To help fight the Mafia in Sicily, a tourism business called Addiopizzo Travel was born. Addiopizzo Travel's key stakeholders 鈥� i.e., anti-Mafia activ...
