Publications(194 results)
MOSCOSO, P. (2007). La propuesta de valor. Manager Focus, 12 (15).
FRANSOO, J. C., MOSCOSO, P., WAEFLER, T., FISCHER, D. (2007). Key factors determining the planning bullwhip: An integrated framework for analysis and design. In Erhan Erkut (Ed.), Managing operations in an expanding Europe (pp. 1 - 8). Ankara: Bilkent University Press.
SNOO, C., MOSCOSO, P., GUENTER, H., SHEPARD, C. (2007). Relationship quality in operational supply chain coordination: An interdisciplinary review and research framework. In Erhan Erkut (Ed.), Managing operations in an expanding Europe (pp. 9 - 19). Ankara: Bilkent University Press.
LAGO, A., RIBERA, J., MOSCOSO, P. (2006). La prestaci贸n del servicio hospitalario. En Jaume Ribera, Jos茅 A. Guti茅rrez Fuentes, Magda Rosenm枚ller (Eds.), Gesti贸n en el sector de la salud. Vol. 2: Elementos de gesti贸n en las instituciones (pp. 79 - 118). Madrid: Pearson-Prentice Hall.
RIBERA, J., LAGO, A., MOSCOSO, P. (2006). La prestaci贸n del 'servicio' sanitario. En Jaume Ribera, Jos茅 A. Guti茅rrez Fuentes, Magda Rosenm枚ller (Eds.), Gesti贸n en el sector de la salud. Vol. 2: Elementos de gesti贸n en las instituciones (pp. 79 - 118). Madrid: Pearson-Prentice Hall.
LAGO, A., MOSCOSO, P., MENCHERO, I. (2006). Impact of customer satisfaction, loyalty, and recommendation in the Spanish service sector. In Kepa Mendibil, Alina Shamsuddin (Eds.), Moving up the value chain. Vol 2: Operations management - Innovation and product development - Sustainability - Service operations - Performance management (pp. 877 - 886). Glasgow: Strathclyde University Press.
MOSCOSO, P., LAGO, A. (2006). Pongamos al cliente a trabajar: La mejor externalizaci贸n. Executive Excellence (33), pp. 6 - 8.
MOSCOSO, P. (2006). La externalizaci贸n, una herramienta estrat茅gica clave. Executive Excellence (29), pp. 38 - 41.
MOSCOSO, P., LAGO, A. (2005). Socio-technical design of planning & control systems for the extended shop-floor. In Krisztina Demter (Ed.), Operations and global competitiveness (pp. 191 - 201).