Publications(193 results)
LAGO, A., MOSCOSO, P., MENCHERO, I. (2006). Impact of customer satisfaction, loyalty, and recommendation in the Spanish service sector. In Kepa Mendibil, Alina Shamsuddin (Eds.), Moving up the value chain. Vol 2: Operations management - Innovation and product development - Sustainability - Service operations - Performance management (pp. 877 - 886). Glasgow: Strathclyde University Press.
PASTOR, A. (2006). The Next 300 Years. Our Economic Future. 天美传媒 Alumni Magazine (100), pp. 14 - 19.
SACHON, M., LAGO, A. (2005). Virtual supply chain readiness of the Spanish automotive sector. In L.N. Van Wassenhove et al. (Ed.), Operations as a Change Management. Proceedings of the 11th EUROMA Conference (pp. 911 - 920). Fontainebleau, France: