Publications(2.966 results)
AMORIM, M., LAGO, A., MOSCOSO, P. (2012). Exploring the influence of process design for customer perceived quality. Proceedings of the 4th P&OM World Conference. 1-5 July 2012, Amsterdam (pp. 1 - 10). Amsterdam, Netherlands:
D脕VILA, A., ELVIRA, M. (2012). Understanding Organizations in Complex, Emergent and Uncertain Environments: An Introduction. In Anabella Davila, Marta Elvira, Jacobo Ramirez and Laura Zapata-Cantu (Eds.), Understanding Organizations in Complex, Emergent, and Uncertain Environments (pp. 1 - 12). Basingstoke [England]: Palgrave Macmillan.