Publications(888 results)
PAR脡S CANALIAS, F., RENART, L. G., SEGARRA, J. A. (2001). Customer service online: The HP DesignJet. In Michael R. Czinkota, Ilkka A. Ronkainen (Eds.), International Marketing (pp. 792 - 798). Fort Worth, TX: Harcourt College Publishers.
PAR脡S CANALIAS, F., RENART, L. G., SEGARRA, J. A. (2001). Customer service online: The HP DesignJet. In Subhash C. Jain (Ed.), International Marketing (pp. 131 - 145). Cincinnati, Ohio: Thomson South-Western.
ANDREU I CIVIT, R., SIEBER, S. (2001). Organizational learning and knowledge management: What is the link? In Yogesh Malhotra (Ed.), Knowledge management and business model innovation (pp. 60 - 76). Hershey, PA: Idea Group Publishing.