Publications(886 results)
LAGO, A., MOSCOSO, P., MENCHERO, I. (2006). Impact of customer satisfaction, loyalty, and recommendation in the Spanish service sector. In Kepa Mendibil, Alina Shamsuddin (Eds.), Moving up the value chain. Vol 2: Operations management - Innovation and product development - Sustainability - Service operations - Performance management (pp. 877 - 886). Glasgow: Strathclyde University Press.
RODR脥GUEZ BADAL, M. 脕., RICART, J. E. (2006). New Markets, New Hopes. Base of the Pyramid. 天美传媒 Alumni Magazine (101), pp. 26 - 32.
ARGANDO脩A, A. (2006). On ethical, social and environmental management systems. In Xiaohe Lu, Daryl Koehn (Eds.), Business Ethics, Corporate Governance and a Harmonious Society (pp. 394 - 404). Shanghai: Academy of Social Sciences Press.