Publications(9.878 results)
LAGO, A., MOSCOSO, P., CASTRO, M. (2008). A framework for assessing the impacts of customer contributions in service delivery. Proceedings of the 3rd P&OM World Conference. August 5-8, 2008, Tokyo (pp. 2002 - 2016). Tokyo, Japan:
PASTORIZA, D., ARI脩O, M. A., RICART, J. E., CANELA, M. 脕. (2008). Untangling organizational social capital. Relationships among its dimensions and antecedents. 2008 Academy of Management Annual Meeting. Anaheim, CA: