Publications(9.126 results)
LAGO, A., MOSCOSO, P., MENCHERO, I. (2006). Impact of customer satisfaction, loyalty, and recommendation in the Spanish service sector. In Kepa Mendibil, Alina Shamsuddin (Eds.), Moving up the value chain. Vol 2: Operations management - Innovation and product development - Sustainability - Service operations - Performance management (pp. 877 - 886). Glasgow: Strathclyde University Press.
MEL脡, D. (2006). Humanismo cristiano en direcci贸n de empresas. Reflexiones desde la ense帽anza social de la Iglesia. En J. Borobia, M. Lluch, J.I. Murillo y E. Terrasa (Eds.), Cristianismo en una cultura postsecular (pp. 313 - 329). Bara帽谩in: EUNSA. Ediciones Universidad de Navarra.
ARGANDO脩A, A. (2006). Despre sisteme de management etic, social si de mediu (On ethical, social and environmental management systems). In Daniel Daianu, Radu Vranceanu (Eds.), Frontiere etice ale capitalismului (pp. 187 - 203). Bucharest: Polirom.