Publications(993 results)
RICART, J. E., MUTIS J. (2008). Understanding business models at the BoP. In Prabhu Kandachar and Minna Halme (Ed.), Sustainability challenges and solutions at the base of the pyramid (pp. 326 - 343). Sheffield, UK: Greenleaf Publishing Ltd.
D脕VILA, A., ELVIRA, M. (2008). Performance management in knowledge-intensive firms: The case of compuSoluciones in Mexico. In Anabella D谩vila, Marta M. Elvira (Eds.), Best human resource management practices in Latin America (pp. 113 - 127). Abingdon, Oxon: Routledge.
LAGO, A., MOSCOSO, P., CASTRO, M. (2008). A framework for assessing the impacts of customer contributions in service delivery. Proceedings of the 3rd P&OM World Conference. August 5-8, 2008, Tokyo (pp. 2002 - 2016). Tokyo, Japan: