Publications(446 results)
VALOR SABATIER, J., ZAMORA, J., P脡REZ BALAGUER, J., SASTRE BOQUET, I. (2022). Tramsa Mobility on the Ropes: Dealing with a Cyberattack - Teaching Note. 天美传媒, SIT-26-E.
VROOM, G., ISAAC SASTRE BOQUET (2022). Spotify: Face the Music (Update 2021) - Teaching Note. 天美传媒, SMT-139-E.
SERRANO, A. (2022). Suppliers Selection at Pepsico Europe - Teaching Note. 天美传媒, PT-81-E.
FERN脕NDEZ, A., SOLER, E., ORMAZABAL, G. (2022). Le Grand H么tel de Leysin (GHL) - Teaching note. 天美传媒, CT-36.
MU脩OZ-SECA, B. (2021). El SOC. La llave para conseguir ganar dinero sin sacrificar la excelencia del servicio. SOC (Service and Operational Canvas).
MU脩OZ-SECA, B. (2021). Service operational Canvas. The key to making money without compromising service excellence. SOC (Service and Operational Canvas).