Publications(5.832 results)
ARGANDO脩A, A. (2007). Economics, ethics and anthropology. In Marie-Laure Djelic, Radu Vranceanu (Eds.), Moral foundations of management knowledge (pp. 67 - 84). Cheltenham: Edward Elgar Publishing.
ROCHA E OLIVEIRA, P. (2007). Managing customer experiences: Perspectives on the temporal aspects of service encounters. San Francisco, California, USA.