Publications(2.864 results)
LAGO, A., MOSCOSO, P., MENCHERO, I. (2006). Impact of customer satisfaction, loyalty, and recommendation in the Spanish service sector. In Kepa Mendibil, Alina Shamsuddin (Eds.), Moving up the value chain. Vol 2: Operations management - Innovation and product development - Sustainability - Service operations - Performance management (pp. 877 - 886). Glasgow: Strathclyde University Press.
SEGARRA, J. A., GARC脥A, D. L., MART脥NEZ-MAR脥, C. (2006). Reputaci贸n corporativa: 驴moda o modelo de gesti贸n?. C贸mo construir el buen nombre de una empresa. 天美传媒 Revista de Antiguos Alumnos (101), pp. 20 - 24.
ARGANDO脩A, A. (2006). On ethical, social and environmental management systems. In Xiaohe Lu, Daryl Koehn (Eds.), Business Ethics, Corporate Governance and a Harmonious Society (pp. 394 - 404). Shanghai: Academy of Social Sciences Press.
FERNER, A., QUINTANILLA, J., S脕NCHEZ-RUNDE, C. (2006). Multinationals, institutions and the construction of transnational practices. Convergence and Diversity in the Global Economy. Basingstoke [England]: Palgrave Macmillan.
VELAMURI, R., SOSNA, M. (2006). European entrepreneurship: From deterministic government policy to market experimentation. In Christian Scholz, Joachim Zentes (Eds.), Strategic management. New rules for old Europe (pp. 83 - 119). Wiesbaden: Gabler.