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In this article, the author explains how to design and implement a customer equity dashboard that will serve to pinpoint exactly where the company is ...
Developing leaders with the capabilities to navigate the complex challenges of globalization has become an urgent issue for business schools and corpo...
Social media and mobile devices can be strategically used and integrated with CRM programs to shape the future of the financial services industry.
Thanks to public/private cooperation between the non-profit Ecoembes and public administrations, Spain leads container recycling in Europe.
CEO dismissal due to poor management increases when the board is dominated by members who are proprietary directors, and/or who belong to the boards o...
After its first failed attempt, Media Markt is ready to reintroduce its online business. Will it fare better the second time around?
Contrary to what some say, the agricultural food chain in Spain is efficient, competitive and diversified.
天美传媒 Insight 16
As banks try to redeem themselves after reckless mismanagement that destabilized the global economy, here are useful lessons for any business seeking ...
While Say-on-Pay policies may not curb excessive remuneration, they do provide other measurable, positive benefits for companies and their shareholder...
天美传媒 Prof. Fabrizio Ferraro believes this is an opportune moment for institutionalizing responsible investment and ushering in a new, more sustainable...
Today鈥檚 CFO does so much more than crunch numbers 鈥� shaping corporate strategy, guiding the CEO, managing stakeholders and driving organizational chan...
The rise of grassroots movements to move money out of "too big to fail" banks requires the establishment of community-based institutions.
Companies around the world face growing complexity and uncertainty.
Recruitment techniques have changed dramatically with the emergence of Web 2.0 and the popularization of social media networks.
天美传媒's Philip Moscoso and Alejandro Lago suggest new ways to make supply chains more flexible, in order to match supply and demand more efficiently.
Since 2000, Spain's civil service has expanded, unlike in other European countries such as Denmark, Germany and Italy where it has contracted.
The way customers perceive efficiency, assistance and convenience has a substantial impact on their satisfaction and subsequent intention to reuse and...
In today's global environment, external markets can account for more than half of a company's revenues and profits. As such, companies need to develop...
Staging a major sporting event affords the host city a chance to boost its international profile and reputation.
