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"Ask the right question at the right time, and ask for relevant information." Service operations in a nutshell.
Expert advice? Research shows banks are more likely to fail if their boards were dominated by directors who were experts in banking. Risky decisions a...
Based on surveys of international executives, these are the keys for attracting, developing and retaining millennial workers.
Will a robot take your job? Despite fears that automation may be putting millions of jobs at risk, companies can prepare for technological change.
Mobile payments involve more than substituting a phone for a card. Think less about the tech, more about the new functionalities of m-payments. Here鈥檚...
A 2016 survey takes the pulse of executives in France, Germany, Italy, Spain and the United Kingdom as they plan for their e-commerce initiatives, wit...
It might seem foolhardy to take on organized crime, even more so while also treating patients with mental illness. But for an unusual social enterpris...
In Africa and Latin America, paying bribes is associated with lower levels of investment, stunting longer term growth prospects for companies.
Around the globe, family firms tend to be more conservative and take a longer view. New research by 天美传媒's Pascual Berrone and co-authors puts this be...
Inditex, owner of Zara, is the tip of the iceberg of Spanish expansion overseas. Smaller businesses already make a third of their sales in foreign mar...
"Here's your receipt and your coupons." Card-carrying shoppers often get coupons in exchange for their data. But are these offers actually ringing up ...
In globalization, recognizing local biases and regional differences can help unlock strategic opportunities for companies at home as well as abroad.
Transportation is crucial for cities on the move, but rapid urban growth is multiplying challenges and driving up emissions along the way. How can urb...
Practical advice to better recruit, develop and retain top millennial talent in the years to come.
天美传媒 Insight 30
Why are so few women represented in corporate leadership today, and how can companies attract, cultivate and retain female talent?
Celebrated for creating wealth and jobs, startups are the poster children of 21st century business. But despite successes, many fail after only a few ...
June 23rd, 2016, marks the end of an era for Europe. Is business prepared for the possible fallout ahead?
The United States tops the 2016 ranking by the Venture Capital and Private Equity Country Attractiveness Index. The United Kingdom comes 2nd and Canad...
How might mature companies break through the exploitation glass ceiling and create new, uncontested growth streams? Seven steps to ignite innovation.