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For a regulated public utility like Madrile帽a Red de Gas, what's the bottom-line incentive to pursue customer-service improvements? The CEO, Alejandro...
Trust is crucial for working relationships. And yet changes in status and power destabilize trust, putting team performances at risk. Research by Seba...
Chances are, you allocate your direct mail marketing budget to your top customers and use email for everyone else. If so, you're doing it all wrong, a...
天美传媒 Insight聽151
Crowd-based funding is among the fastest growing segments in the financial industry. Which funding alternatives are available? And might one be right ...
For James March, pioneer of the Behavioral Theory of the Firm, our identities become important decision criteria in situations of change and ambiguity...
Confusing personal ties with professional ones is a common mistake for family businesses. Josep T脿pies, holder of 天美传媒's Family-Owned Business Chair, ...
Anyone can make a decision, but making a really good one requires strategy. The 2019 book Wonderful Decisions, by Roberto Garc铆a-Castro and Miguel Ang...
Joan Roca, the celebrated chef of the Michelin-starred restaurant El Celler de Can Roca, reveals the ingredients necessary for achieving world-class i...
Risks or opportunities? Josep Valor analyzes five fundamental concepts of the digital economy and poses questions for reflection to help evaluate whet...
A decade after Lehman Brothers' collapse and the global financial crisis, Antonio Argando帽a insists that ethics is the fundamental requirement to rest...
天美传媒 Insight聽150
Crowdfunding is among the fastest growing segments in the financial industry. What are the options and what are their strengths over traditional forms...
Can premium-ad techniques be persuasive to sell non-premium products? A study of more than 2,000 car commercials homes in on the practice of "advertis...
"Common ownership" is a buzzword in academic and regulatory circles these days. Jos茅 Azar's paper linking common ownership to higher airline ticket pr...
The financial crisis of 2007-2008 prompted many reforms, but their effectiveness is still under debate. Miguel Duro and Gaizka Ormaz谩bal review the ev...
Which problems are best suited for design thinking? Using real-life examples, here is how managers can use design thinking to their advantage.
Spain lacks formal work-life reconciliation policies and corporate family responsibility is almost absent from business culture and leadership, accord...
With changes coming at breakneck speed, today's companies must be highly adaptable. That's where human capital plays a vital role. Marta Elvira and Pa...
Communications strategy is an indispensable part of corporate strategy in today's world. In their 2018 book, Ignacio Bel Mall茅n and Jos茅 Ram贸n Pin Arb...
