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Shareholders are not the only ones to benefit from the value created by a firm. Employees, customers and suppliers reap rewards, too. Introducing a ne...
"Ask the right question at the right time, and ask for relevant information." Service operations in a nutshell.
Expert advice? Research shows banks are more likely to fail if their boards were dominated by directors who were experts in banking. Risky decisions a...
Clients' needs are shifting, as are the ways they approach and evaluate products and services. Given this transformation, shouldn't sales teams change...
Download 天美传媒 Insight magazine (Issue 31, Q4 2016) on the future of work.
Will a robot take your job? Despite fears that automation may be putting millions of jobs at risk, companies can prepare for technological change.
It might seem foolhardy to take on organized crime, even more so while also treating patients with mental illness. But for an unusual social enterpris...
Around the globe, family firms tend to be more conservative and take a longer view. New research by 天美传媒's Pascual Berrone and co-authors puts this be...
Taking on a new management position can create certain doubts and insecurities. A clash between expectations and reality is almost inevitable 鈥� but it...
Is your corporate strategy based on hard data, institutional values, experience or all of the above? Here's a strategic framework agile enough to appl...
How might mature companies break through the exploitation glass ceiling and create new, uncontested growth streams? Seven steps to ignite innovation.
How do winning sports teams inform the strategic management of human resources in business? Four practical tips for managers to stabilize work relatio...
In business, leveraging knowledge effectively can make or break a firm's competitiveness. Here's how to develop a corporate culture of knowledge manag...
The author identifies 10 major trends to watch, as boards of directors aspire to become the vital governance instrument for company management.
Telling "green lies" doesn't pay, as Volkswagen recently found out. Pascual Berrone's new book helps companies answer the "clear call for change," for...
Managing in the world of sports is a high-stakes game. The media and fans are scrutinizing, and often second-guessing, leadership decisions.
What will a typical board of directors look like in the future, amid聽the global financial recovery, accelerating digitalization and systemic changes i...
In Spain, 62 percent of companies already have mature workforces. Here are examples of good practices in managing an aging workforce.
In Sicily, the anti-mafia movement Addiopizzo is challenging the vicious cycle of paying protection money (pizzo) to the Mafia.